We’re the impartial independent experts
- We’re part of Which?, the independent consumer champion, and we make sure your interests come first
- Our advisers are paid salaries, not commission, so they’ll only recommend a mortgage that’s right for you – not for them
- All our advisers are CeMAP qualified so you can count on their expert knowledge
We look at every available mortgage from every available lender
- Our advisers scour the entire market to find the best deal for you – they aren’t tied to any particular lender or panel
- We will let you know, completely free of charge, if you could get a better rate by going direct to a lender rather than using our service.
- We pick the best deal that’s right for you from more than 11,000 different mortgages
You get personal service from your very first call
- You’ll come straight through to one of our expert advisers – no robots or call handlers to deal with.
- Your named adviser will be with you from initial consultation to completion
- You’ll also be assigned a dedicated case handler who keeps everything moving and keeps you updated on the progress of your application
- Our recommendation will be 100% tailored to your needs and circumstances
- Get our expert advice from wherever suits you – home, work or on the move
We don’t profit at your expense
- There’s no fee to pay until you’re happy with our recommendation and ready for us to submit your application
- We’re owned by a registered charity, the Consumers’ Association. We use any profits we make from our mortgage advice service to pay for the campaigning we do on behalf of all consumers.
- We’re authorised and regulated by the Financial Conduct Authority