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Current Vacancies


We’re recruiting:

If you are looking for a rewarding career in the mortgage industry, we have roles for talented people.


Mortgage Advisers

Job Purpose
You’ll need to provide robust mortgage advice to consumers that complies with Which? values, regulatory requirements and compliance. You’ll need to be able to demonstrate a good understanding of competitors, the market and consumers while developing and maintaining excellent customer satisfaction.
Qualifications: A minimum of either:
• Chartered Insurance Institute (CII) Certificate in Mortgage Advice (Cert MA)
• School of Finance Certificate in Mortgage Advice and Practice (CeMAP).
Skills:
• Excellent Communication Skills
• Intermediate level of Microsoft office suite
• Experience of providing a high quality customer service
• Proven and current mortgage adviser sales experience in a regulated environment
• Knowledge of The Key, CRM system and application of Mortgage Brain sourcing software desirable
To apply:
All you have to do is send your CV to careers@whichmortgageadvisers.co.uk


Mortgage Co-ordinators

Job purpose

You’ll be partnering with our mortgage advisers on mortgage cases and will be directly responsible for, liaising with external service providers (lenders, solicitors etc.) and exercising the highest standards of customer service to ensure a smooth customer journey. You’ll need to demonstrate The Financial Services Authority, Treating Customers Fairly standards and place the customer at the heart of everything you do.

We are also looking for Mortgage Co-ordinators with an interest to start your career with us and progress into Mortgage Adviser once you have secured Certificate in Mortgage Advice (CeMAP) qualification, which we will support you with!

Qualifications:
• GCSE Maths and English
Skills:
• Experience of working in a customer service environment
• Strong communicator over the phone – ability to be confident and assured
• Proven experience of working in a pressured environment
• Consistent ability to meet set personal and departmental targets
• Working knowledge of using the Internet, Intranet, Word, Outlook and Excel

To apply:
All you have to do is send your CV to careers@whichmortgageadvisers.co.uk



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