Case study: Para-planner
Para-planner: Tiffany Verren
Having worked within the Financial Service industry for the past 12 years I was offered an opportunity to join Which? Mortgage Advisers in November 2013. With Which? being a well-known consumer champion and reputable company, I jumped at the opportunity knowing that my previous experience would help me deliver great customer satisfaction within the Which? organisation.
I was initially employed as an Mortgage-Co-ordinator and promoted within a year to my current role as a Para-Planner. I could never have imagined promotion would have been possible, so quickly after joining the company. Which? Mortgage Advisers have far exceeded my expectations, creating a career path that I am looking forward to developing and building on my previous experience and skill base that will help me form a successful career at Which? Mortgage advisers. You’re treated as an individual and when you work hard recognition is given, whether it be through awards, promotion or simply a thank you from Management.
My role provides a close network with my own allocated Advisers which I believe creates a great bond and friendship, but more importantly provides our customers with a personalised tailored service that I feel proud to be part of.
I have a brilliant support network, especially from my Manager and my superb team. I’m provided with endless opportunities to gain knowledge in different areas and job roles. My development is at the heart of my Manager which is really important to me and my future within Which?.
I can honestly say everyone at Which? Mortgage Advisers are a pleasure to work with, you will always be greeted with a smile and you can build a great social circle, as well as management being approachable and friendly, we really are one big family.