There is some legislation governing how agents interact with buyers. This stipulates that agents must always pass on offers promptly and always use clear contracts.
There are a few different things you can do to make sure you have a good experience.
- Be organised: seek out estate agents that are selling the type of property you want. Be as clear as you can about what you’re looking for, including the location and key features
- Keep in regular contact: If you do this they’re more likely to get in touch when a suitable property comes on the market
- Make records: Write down any agreements made over the phone or in person including who you spoke to and on what date. This will help to minimize disputes further down the line
- Get a mortgage agreement in principle: If you have already agreed with a provider that they will lend to you, it will show the agent you’re serious about buying. One of our advisers will be happy to help you obtain a mortgage agreement in principle. You can see some of the best mortgage deals on the market in our mortgage rates tables