We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Which? Mortgage Advisers are unfortunately unable to accept any new customers. We apologise for any inconvenience.
Existing customers can still contact us on 01174 566027

Read the Mortgage and Property advice from Which? to help you find the best solution for your needs or use Money Compare to find the best mortgage for you.

Buying through an estate agent

There is some legislation governing how agents interact with buyers. This stipulates that agents must always pass on offers promptly and always use clear contracts.

There are a few different things you can do to make sure you have a good experience.

  • Be organised: seek out estate agents that are selling the type of property you want. Be as clear as you can about what you’re looking for, including the location and key features
  • Keep in regular contact: If you do this they’re more likely to get in touch when a suitable property comes on the market
  • Make records: Write down any agreements made over the phone or in person including who you spoke to and on what date. This will help to minimize disputes further down the line
  • Get a mortgage agreement in principle: If you have already agreed with a provider that they will lend to you, it will show the agent you’re serious about buying. One of our advisers will be happy to help you obtain a mortgage agreement in principle. You can see some of the best mortgage deals on the market in our mortgage rates tables
Back to top